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Current Employer (E-Commerce Project Manager/Coordinator)
We are a mid-sized online retailer/wholesaler that specializes in computer software and electronics. We take pride in our success at selling high quality products accompanied by spectacular customer service. My ability to "put the puzzle together" played a crucial role in what lead our team to its current success as participants in featured merchant and top-rated seller programs. I consistently seek and engage in viable real-world solutions to bring about ongoing efficiency and success for the company.
Previous Employer* (Asst. eBay Listing Manager/Template Designer)
Was responsible for the management of an eBay team that consisted of around fifteen people. The team was comprised of listers, testers, and tech/repair employees. I greatly contributed to the development of official work-flows and productivity streamlining. Quality Assurance of listings going to eBay was my primary focus as I guided employees with the intricacies of both testing and selling items. Also built a variety of communication and ad templates using CSS and jQuery in eB.
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We are a mid-sized online retailer/wholesaler that specializes in computer software and electronics. We take pride in our success at selling high quality products accompanied by spectacular customer service. My ability to "put the puzzle together" played a crucial role in what lead our team to its current success as participants in featured merchant and top-rated seller programs. I consistently seek and engage in viable real-world solutions to bring about ongoing efficiency and success for the company.
- Streamlined fulfillment (FBA) processes, leading to a huge reduction in labor costs.
- Configured 3rd party re-pricing tools to give us an edge in a hugely competitive marketplace.
- Created control mechanisms to sync inventory across multiple sales channels
- Strict analysis of ROI reports; cost, shipping, merchant fees, and many miscellaneous variables.
- Set automated procedures for excellent customer metrics and gained 15% + feedback response combined with special merchant incentives.
Previous Employer* (Asst. eBay Listing Manager/Template Designer)
Was responsible for the management of an eBay team that consisted of around fifteen people. The team was comprised of listers, testers, and tech/repair employees. I greatly contributed to the development of official work-flows and productivity streamlining. Quality Assurance of listings going to eBay was my primary focus as I guided employees with the intricacies of both testing and selling items. Also built a variety of communication and ad templates using CSS and jQuery in eB.
NOTE: For security purposes, this is a sample preview of my resume.Contact for a full version. If you already have an access password, please enter it here